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Careers

InCom has a fast paced work environment that embraces change and provides leadership opportunities to every team member. We are on a fast track within the telecommunications industry and are seeking a highly skilled professional to take us even further.

So if you are looking to make a move and are a highly motivated professional who welcomes new challenges, take a look at InCom… We have your next great opportunity!

Email resumes to Careers@InComtelecom.com.

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  • Client Service Specialist
  • Network Technician
  • Sales Specialist

Location: Eagle, Idaho

Employment Status: Full Time

Job Description

InCom, an Idaho-based Telecommunications Provider, is looking to fill the role of Client Service Specialist. In this position, you will be responsible for handling client questions and concerns with InCom’s Hosted IP PBX and Internet services. This is a position that requires knowledge of the Company’s equipment and applications, as well as excellent client support skills both over the phone and in person. The Client Service Specialist will participate in phases of network services integration, which could include requirements gathering, product research, design and implementation. This is a full time position with a 40 hour work week.

Job Responsibilities
  • Maintain a constant line of communication with current and prospective clients
  • Create service orders and complete the entire billing process
  • Answer phone calls and respond to emails for clients in a timely manner
  • Respond to Help Desk and end user service requests
  • Find and participate in community, Networking, and industry-related events to further develop the opportunities to obtain new business
  • Manage all social media platforms
Requirements
  • Must have 1+ years of customer service experience
  • Bachelor’s degree in Communication, Business, Marketing or related field preferred
  • Comfortable being public facing
  • Self-motivated, results-oriented professional with an ability to work with minimum direction
  • Ability to travel, if needed

Location: Eagle, Idaho

Employment Status: Full Time

Job Description

InCom, an Idaho-based Telecommunications Carrier, is looking to fill an IP Technician role. As a IP Technician, you will be responsible for the installations and technical support. This will be a full time position.

Job Responsibilities
  • Implementation and install of Hosted IP PBX, SIP Trunk and Ethernet services
  • Work directly with vendors to resolve issues and to address design concerns
  • Analyze, design, implement, and support WAN/LAN technologies, protocols, and transport services
  • Proactively identify issues, problems, and areas in need of improvement, and take initiative to implement solutions
  • Provide Sales Support by conducting LAN/WAN Surveys and advising Sales Personnel of required equipmnet and applicable charges
  • Work with Clients as tech support to resolve any issues related to our services
Requirements
  • Ability to work in a team environment and communicate with customers in a professional manner.
  • Telecommunications/ I.T. background
  • “Can-do” Attitude
  • Ability to work flexible hours as needed
  • Ability to prioritize with good time management skills
  • Attention to detail with good organizational capabilities

Location: Eagle, Idaho

Employment Status: Full Time

Job Description

InCom, an Idaho-based Telecommunications Carrier, is looking for a Sales Specialist. The primary role will consist of Lead generation, setting appointments with prospective clients, and overall knowledge on completing/ following clients throughout the sales cycle. You will focus on driving growth through research, cold calling, partnerships, and sales blitzes’ while increasing brand awareness. This is a full time position, with full benefits. InCom serves all of Idaho and other parts of the Northwest so travel may be required.

Job Responsibilities
  • Works with Marketing Team to develop & implement sales campaigns
  • Participates in Community, Networking, and industry-related events to further develop opportunities to obtain new business
  • Track and set appointments through CRM platform
  • Cold Calling and Dropping-in on companies
  • Applying your best self to best represent InCom and our customer service
  • Implement the entire sales cycle and account management
Requirements
  • Must have 2+ years of sale and/or marketing experience
  • Self- motivated, results-oriented professional w/ an ability to work with minimum direction
  • High degree of customer care and the desire to serve
  • Ability to travel, if needed
  • Hungry, Humble, and Smart

We believe in providing the highest quality voice and Internet services combined with exceptional customer service. We would love the opportunity to serve you and your business.